From 2 December 2024, Hutchison Ports Venlo will offer the possibility of using Remote Check In (RCI) at the Rail terminal. This allows you to complete gate in and gate out formalities online before your driver visits our terminal. From Q2-2025, this service will also be available for the Barge Terminal.
By doing a complete and correct pre-notification, you are able to check if all details are known and correct before entering the terminal, and your driver does not have to exit the vehicle to sign in at the Do-It-Yourself-Desk in our building.
Preparation
To use RCI, it is important that the driver has a valid cargo card with FROC (Facial Recognition On Chip). To add the FROC, the driver can report to our counter at Celsiusweg 30, Venlo.
In addition, it is essential that the driver is aware of the Business Traffic Regulations (BTR) and the safety rules and code of conduct of our terminal(s). When going through the steps on the computer at the pedestal, the driver must agree to these rules. Click on the links below to access the relevant documents on our website. The leaflets are also available at our counter on the Celsiusweg in multiple languages.
Click here for the BTR
Click here for the safety rules and code of conduct
Apply for an account
Would you like to start using RCI? If so, please let us know by sending an e-mail to tpc.vnl@hutchisonports.nl.
You will then receive login details as soon as possible with which you can log in to our website.
Please note: the login details are strictly personal.
Pre-registration
After logging in, pre-registration can be done by entering the requested details.
You will then receive an RCI number, which is needed when logging on at the terminal.
Check-in at the terminal
When arriving at our terminal, the driver should choose the lane identified by the sign with the above logo and the text ‘REMOTE CHECK-IN ONLY’. For the sign-in process at the column, please refer to the instructions.
Instructions sign-in at terminal
For queries, please contact:
Terminal, Planning & Control Department
+31 (0)77 324 1965 / tpc.vnl@hutchisonports.nl
Thank you in advance for your cooperation.